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Enterprise hits and misses – CIOs take the digital plunge, but digital transformation needs buy-in
"This week - CIOs get serious about digital, but questions about the ROI of digital transformation persist. Plus: the open source powder keg and "everything" as a service. Blockchains need some blocksplaining. Your whiffs include privacy meltdowns."
digital  enterprise  in  the  real  world  transformation  -  frictionless  hits  and  misses 
3 days ago by jonerp
Exclusive – how Innovative Composite Engineering excels at manufacturing quality and security with IQMS
"Success in manufacturing is not for the timid or the laggards. But IQMS ERP customer Innovation Composite Engineering has found a winning formula. Here's what they told me about their keys to success, from traceability to security to business intelligence."
digital  enterprise  in  the  real  world  internet  of  things  security  use  cases  manufacturing 
20 days ago by jonerp
Digital Transformation’s Missing Link Is Zero Trust
"Gaps exist between the results digital transformation initiatives are delivering today, and the customer-driven value they’re capable of. According to Gartner, 75% of digital transformation projects are not aligned internally today, leading to delayed new product launches, mediocre experiences, and greater security risks than ever before."
business  featured  posts  technology  software  trends  &  concepts  centrify  cybersecurity  louis  columbus'  blog  mobileiron  palo  alto  networks  privileged  access  management  (pam)  world  economic  forum 
28 days ago by jonerp
Walmart hits road bumps in UK and India, but e-commerce soars in the US
"Walmart's got a couple of issues to deal with internationally, but omni-channel progress in the US is soaring ahead."
digital  enterprise  in  the  real  world  e-commerce  retail  and  omni-channel 
28 days ago by jonerp
Technology for social good – stopping the poachers and saving the planet with AI, drones and sensors
"Bleeding-edge tech is being put to good use to take on some of the world's biggest conservation crises."
digital  enterprise  in  the  real  world  iot  robotics  and  ai  machine  intelligence  use  cases 
4 weeks ago by jonerp
Jim Snabe, Chairman of Siemens, expands on Dreams and Details
"I had a fascinating conversation with Jim Snabe in an effort to get under the skin of how large and successful enterprises might respond to uncertain conditions"
digital  enterprise  in  the  real  world  change  management 
6 weeks ago by jonerp
Building high performance surfboards to catch the global wave – Firewire’s cloud ERP journey with Acumatica
"The Acumatica Summit put me in front a slew of customers. First up? A surfboard company that must compete in a modern world of manufacturing sustainability, global customers and online commerce."
cloud  erp  financials  and  supply  chain  digital  enterprise  in  the  real  world  use  cases 
7 weeks ago by jonerp
Change as a discipline – how Accumold excels at data-driven manufacturing with IQMS
"Transformation is perceived as a huge project that pushes against cultural norms. But for micro molding pioneer Accumold, change has always been a constant. Here's how they've harnessed data to fuel their growth - and how they were in on IoT before the buzzword existed."
digital  enterprise  in  the  real  world  transformation  -  frictionless  internet  of  things  use  cases  manufacturing 
8 weeks ago by jonerp
Want to build more revenue in manufacturing? Real-time monitoring is the key
"Manufacturers face global competition and pricing pressures in 2019. But some are thriving. How are they pulling it off? Louis Columbus of IQMS reveals customer views on the impact of real-time monitoring."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iqms  partner  zone  manufacturing 
8 weeks ago by jonerp
NRF 2019 – All retailers are in the data business now; Chick-fil-A shows why.
"The big lesson from NRF 2019 is that you're not winning in retail without tackling your data problem - and turning it into an asset. Here's an illustrated view of how Chick-fil-A approached this problem, and how modern data analytics, in this case Tableau, fits in."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel 
9 weeks ago by jonerp
The Year That Was – the Stuart version
"A tough year for some in the retail sector, but progress on the omni-channel journey for others."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  collaboration  sharing  digital  productivity  crm  customer  experience  content  marketing  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
11 weeks ago by jonerp
The Year That Was – the Phil version
"Frictionless enterprise, digital transformation, headless, serverless, XaaS, robots and scandal - Phil's look back on 2018 has it all."
collaboration  sharing  and  digital  productivity  crm  customer  experience  enterprise  in  the  real  world  frictionless  future  of  work  infrastructure  machine  intelligence  ai 
11 weeks ago by jonerp
The Year That Was – the @jonerp version - the rise of the best of breed cloue enterprise and the CX farce
"Jon's year brought him from AI hype overload to use case inspiration and back again. Hot topics include the digital skills gap, the farce of customer experience, and the return of the best of breed enterprise."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  hits  misses  machine  intelligence  ai  retail  e-commerce  omni-channel 
11 weeks ago by jonerp
How Tilray is pushing to scale with the cannabis market – and Acumatica SaaS ERP
"Puns aside, nothing is growing like the cannabis market. This week, I got the update from Tilray's Cuba Flowers on the heels of their IPO. Flowers is facing a whole new scale. He also has new expectations for Acumatica's cloud ERP - it's an integration game now."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
december 2018 by jonerp
Tech powers The Bike Project’s work in helping refugees navigate new lives
"The London-based charity is using CRM and an SMS alerting system in its work of reconditioning second-hand bicycles and donating them to new arrivals to the UK capital."
crm  and  customer  experience  digital  enterprise  in  the  real  world  social 
december 2018 by jonerp
ThoughtSpot users advice on analytics – ‘Jump in, make mistakes, keep talking’
"A session at a recent ThoughtSpot conference give some users space to talk about their experiences in adding analytics to their business management armoury."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
december 2018 by jonerp
Hudson’s Bay – claiming retail uniqueness, but still struggling with omni-channel 101
"Hudson's Bay is a retailer that's still struggling to get to the foothills of omni-channel retail basics."
crm  and  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
december 2018 by jonerp
IQMS Pinnacle 2018 – How Eldon James is turning their integrated manufacturing vision into reality
"IQMS Pinnacle 2018 brought an inspirational message of customers using manufacturing ERP and shop floor automation to thrive in tough markets. But does that match up to customer realities? First up: my use case interview with PVC-free plastics manufacturer Eldon James."
digital  enterprise  in  the  real  world  machine  intelligence  and  ai  robotics  use  cases  manufacturing 
november 2018 by jonerp
How Plex disrupted the analyst day – via a shop floor tour with customer Coastal Automotive
"Analysts are spending the day with Plex Systems again - what could happen? Nothing predictable, thank goodness. On deck: a revealing shop floor tour with Plex customer Coastal Automotive. Here's my illustrated review."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
november 2018 by jonerp
Parkinson’s UK takes battle for a cure to the cloud with Snowflake Computing
"Director of Digital Transformation Julie Dodd believes that a joined-up data approach could hold the key to tackling the neurodegenerative illness once and for all."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  future  of  work  productivity 
november 2018 by jonerp
New Relic’s Lew Cirne and the art of knowing your place
"Knowing where your company is addressing needs is a recipe for success."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  devops  nosql  the  open  source  stack  digital  enterprise  in  real  world 
november 2018 by jonerp
How Talend mobilizes the data behind Domino’s digital deliveries
"Domino's has proven that the pizza business is absolutely a digital business. But what does that look like on the back end? Here's an inside view of Domino's data platform - and how Talend powers it."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
november 2018 by jonerp
How Adore Me stepped off the BI rollercoaster and brought self-service analytics to business users
"Self-service analytics sounds cool - so does achieving high levels of user adoption. But there's always more to the story. At Looker JOIN 2018, BI developer Diana Streche gave me an unflinching look at their analytics journey with Looker - and how she herself had to change."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  enterprise  in  the  real  world  frictionless  use  cases 
november 2018 by jonerp
Former Coca-Cola CIO reveals the recipe for AWS transformation
"Former Coca-Cola CIO Miriam McLemore tells AWS audience how process and culture change were key elements of its cloud transformation."
cloud  platforms  -  infrastructure  and  architecture  digital  enterprise  in  the  real  world  transformation  frictionless 
november 2018 by jonerp
The New York Times – far from ‘failing’ as a Subscription Economy exemplar
"Donald Trump reckons it should be called "the failing New York Times", but in reality it's a digital transformation success story. "
collaboration  sharing  and  digital  productivity  content  marketing  enterprise  in  the  real  world  social 
november 2018 by jonerp
Sage Intacct Advantage 2018 – customers speak to the results of financial transformation
"I'm always pushing vendors for customer use cases to validate their next-gen aspirations. Sage Intacct Advantage 2018 brought a welcome twist: a series of customer presentations backed up by financial transformation proof points."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  enterprise  in  the  real  world 
october 2018 by jonerp
Jet-powering Walmart to go on the offensive – e-commerce chief Marc Lore has battleplans
"In the final part of our focus on Walmart's digital transformation, Marc Lore has some big questions to ask - and answer."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
october 2018 by jonerp
How Nationwide Insurance uses Tableau to drive its data-driven ambitions
"Becoming data-driven is a worthy ambition. But that doesn't mean it's easy. At Tableau Conference 2018, Michael Warling of Nationwide Insurance told me about their progress - and how a decentralized approach to Tableau fits in."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  enterprise  in  the  real  world  use  cases 
october 2018 by jonerp
Bank of America CEO – digital-only is not the way to go in banking
"Bank of America is investing in a combination of digital innovation, platform consolidation and branch expansion. "
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  financial  services  fintech 
october 2018 by jonerp
How Heroku built its self-service analytics future on the Looker platform
"In 2013, Heroku gave Michael Schiff a job offer he couldn't refuse. But could he build the kind of analytics platform today's business users would embrace - and avoid BI bottlenecks? At Looker JOIN 2018, Schiff shared his story."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
october 2018 by jonerp
SAP TechEd 2018 – How Kaeser Kompressoren is selling compressed air as a service with the help of SAP Data Hub
"Every now and then, a customer use case really stands out. I picked up a dandy at SAP TechEd 2018, via a long-time SAP customer that keeps their tech - and business models - right on the edge of what's possible."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence  use  cases 
october 2018 by jonerp
Inforum 2018 – Flint Hills Resources shares how to pull off a rapid CloudSuite Financials implementation
"Contrary to some marketing messages you might see, SaaS ERP implementations are not easy. At Inforum 2018, I attended a presentation from a CloudSuite Financials customer that showed how they pulled off a go-live in ten months. The lessons are instructive."
"cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
october 2018 by jonerp
#SuccessConnect 2018 – inside Ernst & Young’s drive for a purposeful workplace - by @jonerp
"Project Dovetail is aimed at building bridges between Blockchains and, further out, sticking them together in collaborative environments that make practical sense in business terms"
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  future  of  work  hcm  use  cases 
september 2018 by jonerp
How Medivis plans to use augmented reality and AI to change medicine
"Typically I don't write about how cool augmented reality and AI are. But the experts at Medivis think they can change healthcare with these technologies - and the help of partners like Paperspace."
digital  enterprise  in  the  real  world  healthcare  transformation  machine  intelligence  and  ai  use  cases  augmented  reality 
september 2018 by jonerp
Macy’s shows signs of omni-channel life, but needs to sell the idea harder to sceptical Wall Street - by @whostu
"Macy's CEO sees the omni-channel balance being achieved at last, but Wall Street investors remain unconvinced."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  e-commerce  retail  omni-channel  social  use  cases 
august 2018 by jonerp
GAP CEO sees his retail assets as digital, data and real-world stores
"Art Peck is loving the store, loving digital and loving data - preaching omni--channel religion."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  retail  omni-channel  use  cases 
august 2018 by jonerp
Five questions I’m chasing about retail’s digital winners and losers – a Shop.org preview
"With Shop.org 2018 right around the corner, here's five questions I'm chasing on retail's digital winners - and losers. And yeah, Alexa is in there somewhere."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  machine  intelligence  ai  retail  omni-channel 
august 2018 by jonerp
CF Industries on their move to S/4HANA Cloud – “We’re not cloud-first; we’re business-first”
"Debates on the virtues of cloud ERP will be settled by customers. CF Industries VP and CIO Tom Grooms gave a straight shooting view of the dangers of code customization - and how he's planning for growth with S/4HANA Cloud."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
august 2018 by jonerp
Small Robot Company plants seeds of Farming-as-a-Service via Tom, Dick and Harry
"The ag-tech start-up is developing an AI-powered platform that Tom, Dick and Harry can use to help farmers improve yields and make more money."
digital  enterprise  in  the  real  world  iot  robotics  and  ai  use  cases 
august 2018 by jonerp
Cloud ERP isn’t a handshake deal – it’s a value extraction challenge. Here are the stages.
"Cloud ERP benefits don't just happen - you have to earn them. Here's the value stages I've charted from years of customer interviews - and the debates I've had about them."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
august 2018 by jonerp
Ab fab – Edwards turns to Hadoop in push for smarter semiconductor factories
"The company, which builds critical subsystems used in chipmakers’ fabrication plants, is using MapR’s distribution of Hadoop as the foundation for predictive maintenance and more."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  use  cases 
august 2018 by jonerp
Finance organizations are biggest digital transformation fans – three exemplars
"Fujitsu reckons finance is ahead of the industry pack when it comes to digital transformation and three use cases back up the point."
crm  and  customer  experience  digital  enterprise  in  the  real  world  financial  services  fintech  productivity  social  use  cases 
july 2018 by jonerp
How Kiva uses data analytics to lend a hand (and money) to refugees
"The micro-loans platform has demonstrated that, despite perceptions of being risky borrowers, refugees repay loans made on its site at the same rate as other recipients."
digital  enterprise  in  the  real  world  financial  services  and  fintech 
july 2018 by jonerp
Ocado CEO – here comes the next generation of robots in retail
"Ocado’s tech story keeps getting stronger, even if it comes at a cost to the bottom line."
digital  enterprise  in  the  real  world  e-commerce  future  of  work  iot  robotics  and  ai  machine  intelligence  retail  omni-channel 
july 2018 by jonerp
Bringing industrial analytics to bear on real world problems – a Baker Tilly example with Plex
"Cloud ERP is too often hindered by lack of ability to pull in external data sources for decision making. At PowerPlex 2018, Baker Tilly showed how industrial analytics can make a bottom line impact for Plex customers. The use case is instructive."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world 
july 2018 by jonerp
8 ways to wake up from the digital nightmare and succeed
"Going digital is tough and yet there are ways to do so. It means taking bold steps. Are you willing to do so?"
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  xaas 
july 2018 by jonerp
CommLive18 – How JLL uses @FinancialForce as a growth driver
"We're always on the hunt for modern ERP use cases that push beyond efficiency into business growth. That was the case at FinancialForce Community Live, where I had an illuminating sit down with JLL, the winner of a FinancialForce customer award for business model innovation."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  digital  enterprise  in  the  real  world  use  cases 
june 2018 by jonerp
FedEx recruits robot army to fight e-commerce battle
"FedEx’s Ted Dengel outlines some of the key challenges that greater automation will help the deliveries giant to tackle."
digital  enterprise  in  the  real  world  robotics  use  cases 
june 2018 by jonerp
Talend CEO – IT must get unstuck from a legacy cycle to turn data into a business asset
"Talend Connect brought heady conversations about avoiding cloud lock-in and realizing a multi-cloud, serverless potential. But as my conversation with CEO Mike Tuchen shows, it's really about a practical way to fund innovation within IT budgets - and deliver data assets to the business."
analytics  planning  and  data  analysis  devops  nosql  the  open  source  stack  digital  enterprise  in  real  world  machine  intelligence  ai 
june 2018 by jonerp
Beyond Sapphire Now – DSAG on how SAP licensing must evolve
"SAP licensing and indirect access took a back seat at Sapphire Now. But as Andreas Oczko of DSAG explains, this is far from over. In this diginomica exclusive from Orlando, Oczko gave his view on SAP's document pricing announcements - and what needs to happen next."
digital  enterprise  in  the  real  world  transformation  -  frictionless  governing  identity  privacy  and  security 
june 2018 by jonerp
Salesforce Connections ’18 – How USA Today put email marketing in their digital fast lane
"When Mark Nylec joined Gannett, the publisher of USA Today, he had two things going for him: a massive subscriber base, and his ability to get the most out of the Salesforce Marketing Cloud. But he also had a boatload of data integrity issues in the way of his digital plans. "
content  marketing  digital  and  enterprise  in  the  real  world  use  cases 
june 2018 by jonerp
“I get to review this before you publish it, right?” A media day botch job we all need to avoid
"In our line of work, there's nothing more awkward than the phrase "Can I review this before publication?" We all need more customer use cases. Here's ten tips to avoid the gotchas - and ensure a great experience for the customer."
content  marketing  digital  and  enterprise  in  the  real  world  media 
may 2018 by jonerp
Unilever teams up with Microsoft to deliver AI-assisted decision making to users
"Unilever CIO Jane Moran explains how the organisation is using Microsoft tools to bring reliability and trust back to its use of data."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  iot  robotics  ai  machine  intelligence  use  cases 
may 2018 by jonerp
Digital transformation in retail – four use case progress reports
"How’s transformation going at Kohl’s, Urban Outfitters, Ralph Lauren and GAP?"
digital  enterprise  in  the  real  world  retail  e-commerce  and  omni-channel  use  cases 
may 2018 by jonerp
Salesforce, Hive and Aston Martin downplay GDPR angst – ‘it’s the bare minimum, not the gold standard’
"Speaking this week at the opening of Salesforce’s new Innovation Centre in London, the companies discuss the upcoming GDPR deadline."
digital  enterprise  in  the  real  world  governing  identity  privacy  and  security  regulation  use  cases 
may 2018 by jonerp
How Volac is milking its way to connected manufacturing with IFS ERP
"Whether you're a dairy farm or an automaker, manufacturing is changing. At IFS World 2018, Volac shared the impact of manufacturing ERP. We also talked about IoT - and Volac's moves towards connected manufacturing."
digital  enterprise  in  the  real  world  transformation  -  frictionless  use  cases 
may 2018 by jonerp
After the self-driving car, welcome the self-driving enterprise – and all its pyramid organization implications
"A self-driving enterprise with its own Cognitive Operating System - a big picture vision of organizational change from Aera CEO Fred Laluyaux."
collaboration  sharing  and  digital  productivity  enterprise  in  the  real  world  future  of  work  hcm  machine  intelligence  ai 
may 2018 by jonerp
Boosting financial inclusion in developing nations – an AI/AR use case
"The Grameen Foundation India has developed AI- and AR-based applications to boost financial inclusion in the country, particularly among women in rural communities."
digital  enterprise  in  the  real  world  financial  services  and  fintech  machine  intelligence  ai  mobile 
may 2018 by jonerp
New York Times ‘leans in’ to create a cloud-native culture
"The New York Times had been running its own data centers, but has since shifted to AWS and Google Cloud, prompting a cloud-native approach."
cloud  platforms  -  infrastructure  and  architecture  devops  nosql  the  open  source  stack  digital  enterprise  in  real  world  use  cases 
may 2018 by jonerp
How The Climate Corporation uses deep learning as a tool for sustainable agriculture
"Solving our agricultural yield issues is an urgent global problem for futurists of all stripes. Here's how The Climate Corporation uses deep learning to help farmers improve their yields and sustain their soil."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  ai  machine  intelligence 
april 2018 by jonerp
How City Furniture modernized its retail tech – and brought employees closer to customers
"Empowering store associates with technology is becoming a key strategy for retailers of all sizes. But for City Furniture, its legacy back-end was a big obstacle. Here's what it did about it."
crm  and  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  use  cases 
april 2018 by jonerp
How Dell EMC is changing sales culture and results with data, Domo-style
"Getting salespeople to use a new tool is one of the biggest challenges in enterprise software. But Dell EMC's Matthew Coblentz had a plan. Here's how his team is using Domo to change how sales is done - with noteworthy results."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  new  professional  it  as  a  service  use  cases 
april 2018 by jonerp
How The New York Times is operationalizing its ad yield business with Domo
"In this midst of a difficult/promising digital transition, Jay Glogovsky of The New York Times told the Domopalooza 2018 audience how he was operationalizing their ad yield business with Domo. Afterwards, Glogovsky and I dug into the story."
analytics  planning  and  data  analysis  digital  content  marketing  enterprise  in  the  real  world  use  cases 
march 2018 by jonerp
Domopalooza 2018 – Target gives a progress report on their data-driven transformation - by @jonerp #DP18
"At Domopalooza 2017, Target's story of data transformation at scale was a show highlight. But as Target's Ben Schein shared this year, empowering decision makers with data is just the beginning."
analytics  planning  and  data  analysis  collaboration  sharing  digital  productivity  enterprise  in  the  real  world  retail  e-commerce  omni-channel  use  cases 
march 2018 by jonerp
Prudential’s Global Head of AI on ‘which algorithm to use and when’ - by @derek_dupreez
"Michael Natusch explains financial services firm Prudential’s strategy around artificial intelligence (AI) - focusing on causation and correlation."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  financial  services  fintech  iot  robotics  ai  machine  intelligence  use  cases 
march 2018 by jonerp
Walmart boss – “frictionless” shopping within 5 years. (If Amazon doesn’t deliver first…) - by @whostu
"Walmart is expanding its online grocery delivery business, but is it moving fast enough to hold off the threat from Amazon? CEO Greg Foran makes his pitch."
digital  enterprise  in  the  real  world  retail  e-commerce  and  omni-channel  use  cases 
march 2018 by jonerp
RPA hype versus reality – an early look at use cases and data from #HfSFORA NYC by @jonerp
"Robotic Process Automation is a potent topic because companies are far enough along to share proof points - and frustrations. But is RPA just an efficiency driver? And how does AI fit into the mix?"
digital  enterprise  in  the  real  world  iot  robotics  and  ai  machine  intelligence 
march 2018 by jonerp
From legacy distrust to robotic arms and executive dashboards – OFSi’s cloud ERP story - by @jonerp
"Convincing your oil and gas organization to go cloud isn't always easy. OFSi's IT manager told me how he made the move to Acumatica - and how he used dashboards to get buy-in. Next up: connected manufacturing and robotic arms."
analytics  planning  and  data  analysis  cloud  erp  financials  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world 
march 2018 by jonerp
“Digital innovator” GAP looks to data science to drive customers across retail channels - by @whostu
"Multi-channel, multi-brand customers spend up to ten times more than single channel, single brand ones, so understanding how to influence them is crucial at The GAP."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  mobile  retail  e-commerce  omni-channel  social 
march 2018 by jonerp
A look at how ServiceNow is managing 85,000 databases with 25 billion queries per hour- by @derek_dupreez
"Leading enterprise cloud vendor ServiceNow has an incredibly complex cloud architecture, for which it is using automation and MariaDB."
cloud  platforms  -  infrastructure  and  architecture  digital  enterprise  in  the  real  world  use  cases 
march 2018 by jonerp
Online as retail theater at Harrods
"When you're a top London tourist attraction as well as a store, doing online retailing right becomes a significant challenge."
analytics  planning  and  data  analysis  cloud  platforms  -  infrastructure  architecture  crm  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel 
february 2018 by jonerp
Pepsi lacks digital fizz in a disrupted retail sector - by @whostu
"Pepsi's not exactly tub-thumping its digital evangelism in the same way as Starbucks and McDonald's - and now is not the time for 'wait and see'."
analytics  planning  and  data  analysis  crm  customer  experience  digital  enterprise  in  the  real  world  retail  e-commerce  omni-channel  social 
february 2018 by jonerp
‘Fake News’, Trump and digital transformation – the challenge for news media - by @whostu
"A tale of two Thom(p)sons - Mark and Robert, media moguls at rival publishing empires, facing up to digital disruption and the challenge of transforming business models in an era of 'Fake News'."
digital  and  content  marketing  enterprise  in  the  real  world 
february 2018 by jonerp
Hortilux cultivates an illuminating IoT approach with Mendix - by @jwentyman
"Dutch manufacturer of grow lights Hortlux has developed a digital platform where IoT-sourced insights, harvested from commercial greenhouses, are shared with customers."
digital  enterprise  in  the  real  world  internet  of  things  iot  robotics  and  ai  use  cases 
february 2018 by jonerp
How BLD Brands built a business platform with Acumatica ERP – crawl/walk/run style - by @jonerp
"BLD Brands needed a new cloud ERP platform. Live at the Acumatica Summit 2018 in Nashville, their new CEO told me how he did it - including vendor evaluation, impressing auditors, and why crawl -> walk -> run makes sense for ERP."
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases 
february 2018 by jonerp
How Dakota Red made a modern ERP move in the concrete industry with Acumatica - by @jonerp
"Being a CFO of a concrete company with no visibility into inventory across locations isn't fun. Dakota Red's CFO changed all that with a move to Acumatica. But could a cloud ERP move address his company's vertical needs?"
cloud  erp  financials  and  supply  chain  platforms  -  infrastructure  architecture  digital  enterprise  in  the  real  world  use  cases  manufacturing 
february 2018 by jonerp
Starbucks places a downpayment on a Blockchain vision - by @whostu
"Starbucks took a long term bet on digital a long time ago. Now attention is turning to the future of payment tech, including securing a role as a trust legitimiser for Blockchain."
customer  service  management  digital  enterprise  in  the  real  world  e-commerce  retail  and  omni-channel  social 
january 2018 by jonerp
#NRF2018 live – How DAVIDsTEA uses loyalty program data to change experiences – and results - by @jonerp
"Retail transformation sounds great - until you hit a data wall. Live at NRF 2018, DAVIDsTEA told me how they turned their loyalty program data into a much broader effort. Their partner AgilOne was on hand to help share the results."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  e-commerce  retail  omni-channel  use  cases 
january 2018 by jonerp
diginomica 2017 – the year according to @jtwentyman
"Ten non-profits that have successfully implemented technology not just as a channel for interacting with the public, but as part of wider digital transformation initiatives that will change the way they deliver their valuable services."
digital  enterprise  in  the  real  world  third  sector  and  non-profits 
december 2017 by jonerp
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