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mcherm : zappos   6

How Zappos' User Agreement Failed In Court and Left Zappos Legally Naked (Forbes Cross-Post)
Really interesting article if you find contract law interesting. For example, it claims that "mandatory arbitration" and "we can amend this agreement anytime" can't work together in the same contract.
law  contractlaw  arbitration  via:HackerNews  zappos 
october 2012 by mcherm
Reinventing Business: The Cult of Zappos
Wow. Bruce Eckel's review of Zappos and their corporate culture. Amazing.
zappos  via:BruceEckel  corporateculture 
february 2011 by mcherm
Why I Sold Zappos
Says the founder of Zappos, "Tight economy made it risky to borrow operating capital. The board wanted to sell. I wanted to keep good perks for employees. Jeff Bezos seemed friendly, so we sold to Amazon."
startup  management  zappos  amazon  via:HackerNews 
june 2010 by mcherm Pricing Mistake | Blogs |
Zappos (actually, their "sister site") accidentally charged too little for everything on the site. They're honoring the purchases.
zappos  personal_net 
may 2010 by mcherm
Why Zappos Pays New Employees to Quit—And You Should Too - Harvard Business Online's Bill Taylor
A startling idea: after training and a little experience, offer to PAY your new employees to quit. It'll raise your hiring costs (since you'll lose some at this point) but it increases the quality (in terms of dedication) in the employee base.
business  jobs  recruiting  zappos  via:digg 
may 2008 by mcherm

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