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robertogreco : clients   14

DrupalCon Portland 2013: DESIGN OPS: A UX WORKFLOW FOR 2013 - YouTube
"Hey, the dev team gets all these cool visual analytics, code metrics, version control, revision tagging, configuration management, continuous integration ... and the UX design team just passes around Photoshop files?

Taking clues from DevOps and Lean UX, "DesignOps" advocates more detailed and durable terminology about the cycle of user research, design and production. DesignOps seeks to first reduce the number of design artifacts, to eliminate the pain of prolonged design decisions. DesignOps assumes that the remaining design artifacts aren't actionable until they are reasonably archived and linked in a coherent way that serves the entire development team.

This talk will introduce the idea of DesignOps with the assumption that the audience has experience with a basic user research cycle — iterative development with any kind of user feedback.

DesignOps is a general approach, intended to help with a broad array of questions from usability testing issues, documentation archiving, production-time stress, and general confusion on your team:

What are the general strategies for managing the UX design process?
How do you incorporate feedback without huge cost?
What happened to that usability test result from last year?
How much space goes between form elements?
Why does the design cycle make me want to drink bleach?
WTF why does our website look like THIS?
* Features turnkey full-stack (Vagrant ) installation of ubuntu with drupal 7 install profile utilizing both php and ruby development tools, with all examples configured for live css compilation"
chrisblow  contradictions  just  simply  must  2013  drupal  drupalcon  designops  fear  ux  terminology  design  audience  experience  shame  usability  usabilitytesting  work  stress  archiving  confusion  relationships  cv  canon  collaboration  howwework  workflow  versioncontrol  versioning  failure  iteration  flickr  tracker  creativecommons  googledrive  tags  tagging  labels  labeling  navigation  urls  spreadsheets  links  permissions  googledocs  timelines  basecamp  cameras  sketching  universal  universality  teamwork  principles  bullshitdetection  users  clients  onlinetoolkit  offtheshelf  tools  readymadetools  readymade  crapdetection  maps  mapping  userexperience  research  designresearch  ethnography  meetup  consulting  consultants  templates  stencils  bootstrap  patterns  patternlibraries  buzzwords  css  sass  databases  compass  webdev  documentation  sharing  backups  maintenance  immediacy  process  decisionmaking  basics  words  filingsystems  systems  writing  facilitation  expression  operations  exoskeletons  clarification  creativity  bots  shellscripts  notes  notetaking  notebo 
may 2013 by robertogreco
How to Join the Ranks of the Digital “Supercreatives:” An Interview with Leslie Bradshaw | Business 2 Community
"of course we could make the infographic, but we need to keep pushing ourselves as an agency to do larger, more programmatic engagements…

Infographics are a high-level tactic that is good for educated audiences; they are not actually good for consumer audiences…

We look for a clearly demarcated point of contact; someone who is either empowered with decision-making abilities themselves or who can internally “socialize” ideas and come back to us…

We also look for focus…

I rely on three pillars for inspiration. Pillar No. 1 is entrepreneurship & leadership. I look for entrepreneurial leaders that have been in my shoes at some point building a company, people like Sheryl Sandberg [COO of Facebook]. Seeing how other people are thriving and surviving inspires me.

The second pillar would be social sciences. I have a background in gender studies, anthropology, political science and economics, & they all frame how I think about approaching client problems.

The last pillar is agriculture."
infographics  2012  howwework  challenge  genderstudies  anthropology  politicalscience  digitalhumanities  socialsciences  economics  agriculture  committees  focus  clientwork  interviews  lesliebradshaw  datavisualization  clients 
august 2012 by robertogreco
Uncovered Gem: Steve Jobs on Paul Rand | Brain Pickings
"I asked him if he would come up with a few options. And he said, ‘No, I will solve your problem for you, and you will pay me. And you don’t have to use the solution — if you want options, go talk to other people. But I’ll solve your problem for you the best way I know how, and you use it or not, that’s up to you — you’re the client — but you pay me.’"<br />
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"He’s a very deep, thoughtful person who’s tried to express in every part of his life what his principles are. And you don’t meet so many people like that today."
art  design  stevejobs  paulrand  problemsolving  clients  work  pay  trust  glvo  howwework 
july 2011 by robertogreco
Frank Chimero - Designer’s Poison
"1. lack of definition for design…ironic that group of communicators can’t summon definition for their practice…2. public’s general understanding of design as noun…many clients believe value of designer is things that they make…designer, meanwhile, believes that core of their value comes from process, strategy…3. Not considering design a liberal art, & entrenching ourselves in opinion that this is craft for few, rather than skill for many…4. miseducation of a designer…Schools would be wise to focus activity around objectives rather than tasks…5. Asking the wrong questions.…How, the other on Why…6. Designers wanting a seat at table, but frequently not inviting clients…7. The self-serving nature of design…8. Villainizing criticism…9. Undervaluing philosophy…The core question of Aristotilian philosophy and ethics is “What is the good life?” How is such a desirous question not brought up more frequently…10. Our cognitive bias towards uniqueness of our challenges."
frankchimero  cv  advice  design  communication  why  how  craft  tasks  objectives  business  clients  criticism  philosophy  happiness  well-being  meaning  values  clarity  ethics  bias  cognitivebias  definitions  2011  thisishuge  practice  holisticapproach  authority  dicussion  aiga  work  glvo  twitter 
april 2011 by robertogreco
12 Paradoxes of Graphic Design | Abduzeedo | Graphic Design Inspiration and Photoshop Tutorials
"These 12 graphic design paradoxes were designed and written by Tobias Bergdahl and it's great advice for young graphic designers out there. Each piece has it's own paradox followed by an important message."
via:lukeneff  design  paradox  outsiders  graphics  graphicdesign  tobiasbergdahl  clients  education  work  howwework  writing  verbalskills  ideas  professionalism  perspective  self-promotion  understanding  outsider 
march 2011 by robertogreco
Twitter / Frank Chimero: Thinking back, it occurs t ...
"Thinking back, it occurs to me that the worst clients zap so much of your time & energy that they make you treat your best clients worse." [What Luke Neff says: "this is also true for teaching". Agreed.]
education  teaching  clients  design  fatigue  impatience  mood  energy 
august 2010 by robertogreco
Frank Chimero - Lazy Hammer [Too much to quote here. Read the whole thing. Don't miss Franks memory from childhood that opens and closes the essay.]
"maybe we should be risky. Many designers waste an opportunity to make new, meaningful things by instead letting someone else pretend for them and making work that is overly referential. Instead of that, designers can use their skills to collaborate with others to create new things. We can pick up that dinosaur toy and play with it a bit instead of the He-Man toy.

Rather than spin our wheels because we’re left without content, we should partner with others who have a message but not the savvy to properly communicate it. It’s combustion through collaboration…

Designers are excellent producers. We do well to steer and hone other people’s creative impulses, we can fine-polish ideas, and craft successful ways to communicate and tell stories. So, I’d say the next time you’ve got the impulse to make something but don’t have a message or story of your own, consider collaboration."
interestingness  content  frankchimero  collaboration  creativity  storytelling  childhood  toys  play  memory  meaning  imagination  tcsnmy  classideas  writing  clients  personalwork  craft  meta-content  fanart  culture  risk  risktaking  advice  design  message  thewhy  dangermouse  grayalbum  music  brianburton  thinking  source  sourcematerial  invention  crosspollination  crossmedia  sharing  anthropology  interdisciplinary  multidisciplinary  crossdisciplinary  graphics  communication 
august 2010 by robertogreco
Frank Chimero — Holiday
"I always come back...either because I love this thing, or because it’s the only thing I know how to do, only thing I’ve ever done. I haven’t decided yet. Maybe this is like any kind of young-love relationship: euphoric highs & cratering lows. Maybe normalization comes w/ experience & age, or finding right kind of cocktail. Maybe it is getting correct mix that’s just right for you: a bit of client work, dash of self-indulgent creative activity, hint of collaboration, healthy bit of self-loathing, & maybe tiny bit of off-time. Or maybe all this turmoil just comes from being a fussy, navel-gazing, difficult creative person...

All I know is that I’m weary once more, & I’ll need some time to convince myself that I love this gig again...So far, my tumultuous, revolving-door relationship w/ design has taught me this: only way I know how to fall in love again is to shut everything off & spend some time alone w/ design, trying to re-experience what made me love it in the first place."

[My response here: http://robertogreco.tumblr.com/post/780341678/a-note-for-frank-chimero ]
process  sympathy  design  clients  hope  work  learning  sabbaticals  yearoff  cv  teaching  frankchimero  comments 
july 2010 by robertogreco
"yeah thats not what I was looking for at all."
"I opened the screen door yesterday and my cat got out and has been missing since then so I was wondering if you are not to busy you could make a poster for me. It has to be A4 and I will photocopy it and put it around my suburb this afternoon."

[Humorous fictional discussion between graphics designer and client ensues, with images of the proposed designs along the way.]
via:lukeneff  humor  design  graphics  cats  posters  clients  email  lostpets 
july 2010 by robertogreco
Indirect Collaboration: Collective Creativity on the Web: Q&A With Shawn Allen of Stamen Design
"The tighter our connection with the client, the faster things happen. We appreciate that some clients are going to defer to us on every design-related decision, but the smart ones who can call us out and involve themselves in the process are typically more fun to work with. We thrive on fast-paced projects, rapid iteration, and constructive feedback."
via:migurski  iteration  design  collaboration  interviews  process  clients  stamen  feedback  constructivecriticism  projects  tcsnmy  howwework 
february 2010 by robertogreco
Seth's Blog: Sorry, you can't be our customer
"You can't (and shouldn't) please every single person who may or may not become a customer. But you should (and you must) figure out what to tell the folks you're going to turn away. Endless negotiations are like teaching a cat to swim... the cat never learns and you get frustrated.
business  marketing  strategy  tcsnmy  clients 
february 2009 by robertogreco
Seth's Blog: The last interaction
"The last interaction, in my experience, is responsible for virtually all of the word of mouth you're going to get, positive or negative."
marketing  sethgodin  business  interaction  clients  glvo  experience 
january 2008 by robertogreco
Design Observer: David Cabianca: Why History? Why Bother
"Architects are revered for their accomplishments. Graphic designers are revered for whom they have serviced. What does that say about the respective professions? More telling, what does it say about the respective disciplines?"
graphics  design  architecture  art  clients  creativity  relationships  practice  toread 
january 2007 by robertogreco

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