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robertogreco : consultants   3

The Charter School Profiteers | Jacobin
[part one here: https://www.jacobinmag.com/2014/07/no-excuses-in-new-orleans/ ]

"My interactions with this “ordinary hero” were limited. The most memorable instance occurred during a school staff meeting last May.

Kilgore had been gone from the school for a year and a half, but his influence was still pronounced. When he left for Skillman, the board never appointed a new superintendent, instead promoting the chief academic officer to interim superintendent. This move left the school’s leadership in limbo and meant many on staff continued to view Kilgore as an authority. Nobody batted an eyelash when he occasionally called staff meetings, like this one in May.

Adding to the confusion of Kilgore’s consistent behind-the-scene machinations were rumors that he was still being paid by the school. And so at the meeting, feeling frustrated by all I was witnessing, I decided to ask. We locked eyes, more or less, and without a moment’s pause Kilgore flatly denied being on payroll during his leave of absence. “No, I’m not,” he said matter-of-factly before flashing the room his electric smile. He continued with the next line on the agenda.

Needing to return to my classroom for a meeting with a parent, I got up a few minutes later. As I made my way towards the back of the gym, Kilgore stopped me. “Lady in red!” he called out. I had been on staff for three years, and he did not know my name.

“For transparency,” he began, stressing the second word. “I just want to say I am not on payroll, but my consulting company is.”

The words “consulting company” hung in the air, but no further explanation was given. What the company did, or even what it was called, remained a mystery. That August I sent in a Freedom of Information Act to the school’s board and lawyer."



"In 2007, while he was running PEC, Kilgore founded Transitions Consultants, LLC (and its counterpart, Transitions Employment Services, LLC) with fraternity brother Jegede Idowu and businessman Kareim Cade. At the time Kilgore was PEC’s superintendent, Idowu was PEC’s chief financial officer, and Cade worked for Colonial Life, a supplemental insurance provider used by PEC.

With the founding of Transitions, Kilgore extended and broadened his entrepreneurial reach in the booming charter sector. From school leader to consultant, Kilgore positioned himself as the head of a for-profit EMO providing services to competing schools.

Peddling a five-phase plan that decreased in price as schools transitioned to self-management, Transitions landed contracts for the 2008-9 school year with George Washington Carver Academy (GWCA) and its neighborhood competitor, Northpointe Academy. Both schools had track records of low academic performance, and GWCA had recently been dropped by its authorizer, Central Michigan University. When Transitions came along, both schools were chartered by the bankrupt and swamped Highland Park School District — which was most likely attracted to the 3 percent per-pupil fee it was entitled to as authorizer. Desperate for transformation, the GWCA was drawn to Transitions’ seemingly attractive business model and ostensibly successful founders. It seemed too good to be true.

And it was. By the end of year one, the academy was still in terrible academic shape. As the management company prepared for its second year with the school, rumors circulated about financial challenges and an inability to pay teachers in a timely fashion.

After a disappointing meeting in August 2009 where Kilgore announced pay would be late by two weeks, the frustrated teachers attempted to form a union. Threatened or simply unwilling to countenance opposition, Transitions Consultants, LLC gave their sixty-day notice of contract termination that September. In board meeting minutes from that month they cite “teacher tension” as one of the reasons. The school year had just begun.

What should have been a clean break was anything but. In November, Transitions sued GWCA for over $230,000 in unpaid invoices. The for-profit EMO felt entitled to the monies not because of a contractual obligation, but because the school had not objected to the invoices in a reasonable amount of time.

Reviewing board meeting minutes from that time period, questions about unnecessary, exorbitant, and disorganized billing arise time and again.

For example, in August, a Transitions employee, Carlos Johnson, (who has also been contracted by PEC over the years) ran a marketing campaign for the school by handing out postcards and t-shirts at a booth in downtown Detroit. Transitions invoiced GWCA $30,000 for the weekend marketing stint. When asked about remaining funds at an October 12 board meeting, Johnson said he would get back to the school. There is no documentation of him following up.

At a budget meeting on October 20, it is revealed that GPS Educational Services (a company Transitions contracted for special education services that has also been contracted by PEC) invoiced the school for $200,000, even though the school budget allocated only $111,000 for their services.

At the same meeting, Carmella Hardin, an independent accountant who GWCA hired after Transitions gave notice, recommends the discontinuation of the electronic signature feature because while reviewing the books she noticed, “Checks were being cut without approval and duplicate invoices were being entered and paid.”

With GWCA and Transitions battling over money, the school’s day-to-day responsibilities of educating kids took a backseat. Board meeting minutes from the time period show a slew of angry parents, guardians, and educators vocalizing concern."
education  corruption  forprofit  detroit  oney  privatization  edreform  consultants  graft  2014  alliegross  tfa  neoliberalism  teachforamerica  charterschools 
july 2014 by robertogreco
DrupalCon Portland 2013: DESIGN OPS: A UX WORKFLOW FOR 2013 - YouTube
"Hey, the dev team gets all these cool visual analytics, code metrics, version control, revision tagging, configuration management, continuous integration ... and the UX design team just passes around Photoshop files?

Taking clues from DevOps and Lean UX, "DesignOps" advocates more detailed and durable terminology about the cycle of user research, design and production. DesignOps seeks to first reduce the number of design artifacts, to eliminate the pain of prolonged design decisions. DesignOps assumes that the remaining design artifacts aren't actionable until they are reasonably archived and linked in a coherent way that serves the entire development team.

This talk will introduce the idea of DesignOps with the assumption that the audience has experience with a basic user research cycle — iterative development with any kind of user feedback.

DesignOps is a general approach, intended to help with a broad array of questions from usability testing issues, documentation archiving, production-time stress, and general confusion on your team:

What are the general strategies for managing the UX design process?
How do you incorporate feedback without huge cost?
What happened to that usability test result from last year?
How much space goes between form elements?
Why does the design cycle make me want to drink bleach?
WTF why does our website look like THIS?
* Features turnkey full-stack (Vagrant ) installation of ubuntu with drupal 7 install profile utilizing both php and ruby development tools, with all examples configured for live css compilation"
chrisblow  contradictions  just  simply  must  2013  drupal  drupalcon  designops  fear  ux  terminology  design  audience  experience  shame  usability  usabilitytesting  work  stress  archiving  confusion  relationships  cv  canon  collaboration  howwework  workflow  versioncontrol  versioning  failure  iteration  flickr  tracker  creativecommons  googledrive  tags  tagging  labels  labeling  navigation  urls  spreadsheets  links  permissions  googledocs  timelines  basecamp  cameras  sketching  universal  universality  teamwork  principles  bullshitdetection  users  clients  onlinetoolkit  offtheshelf  tools  readymadetools  readymade  crapdetection  maps  mapping  userexperience  research  designresearch  ethnography  meetup  consulting  consultants  templates  stencils  bootstrap  patterns  patternlibraries  buzzwords  css  sass  databases  compass  webdev  documentation  sharing  backups  maintenance  immediacy  process  decisionmaking  basics  words  filingsystems  systems  writing  facilitation  expression  operations  exoskeletons  clarification  creativity  bots  shellscripts  notes  notetaking  notebo 
may 2013 by robertogreco
TIRONI Asociados
"Somos una empresa consultora fundada en 1994 especializada en la gestión abierta de identidades, posicionamiento, marcas, comunicación, cambio organizacional y controversias. Combinamos un disciplinado enfoque estratégico, un profundo conocimiento local y altos estándares de gestión. Contamos con metodologías y herramientas propias, surgidas de la sistematización de nuestra experiencia y del seguimiento constante de la reflexión académica pertinente. TIRONI la empresa latinoamericana más innovadora e influyente en su campo, formada por profesionales líderes en sus respectivas áreas."
strategicplanning  indentity  consultants  chile  eugeniotironi  tironi 
december 2012 by robertogreco

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