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robertogreco : frictionlessness   1

Machines of Laughter and Forgetting - NYTimes.com
"The hidden truth about many attempts to “bury” technology is that they embody an amoral and unsustainable vision. Pick any electrical appliance in your kitchen. The odds are that you have no idea how much electricity it consumes, let alone how it compares to other appliances and households. This ignorance is neither natural nor inevitable; it stems from a conscious decision by the designer of that kitchen appliance to free up your “cognitive resources” so that you can unleash your inner Oscar Wilde on “contemplating” other things. Multiply such ignorance by a few billion, and global warming no longer looks like a mystery."

"Imagine being told that “you visited 592 Web sites this week. That’s .5 times the number of Web pages on the whole Internet in 1994!”

The goal here is not to hit us with a piece of statistics — sheer numbers rarely lead to complex narratives — but to tell a story that can get us thinking about things we’d rather not be thinking about. So let us not give in to technophobia just yet: we should not go back to doing everything by hand just because it can lead to more thinking.

Rather, we must distribute the thinking process equally. Instead of having the designer think through all the moral and political implications of technology use before it reaches users — an impossible task — we must find a way to get users to do some of that thinking themselves."

"While devices-as-problem-solvers seek to avoid friction, devices-as-troublemakers seek to create an “aesthetic of friction” that engages users in new ways. Will such extra seconds of thought — nay, contemplation — slow down civilization? They well might. But who said that stopping to catch a breath on our way to the abyss is not a sensible strategy?"
design  friction  frictionlessness  seams  scars  ambient  evgenymorozov  canon  civilization  thinking  2013  slow  slowtechnology  transparency  problemsolving  problemshowing  contemplation  via:anne  cognitiveresources  technology  globalwaming  mindfulness  narrative  forgetting  memory  seamlessness 
march 2013 by robertogreco

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