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robertogreco : informationarchitecture   3

18F Design Presents — Language: Your Most Important and Least Valued Asset - YouTube
"Have you ever felt like differences in language were holding your project back? Perhaps you have tried to standardize language across parts of your team only to find you have opened a huge can of worms?

The experiences we make for our users are made of language choices. We also depend on language to collaborate with the people we work with. Yet language is most often only tended to when you talk about things like content and copy.

Controlling your vocabulary is one of the murkiest messes you can take on, but it also might be one of the most impactful ways you could impact your organization’s ability to reach its goals.

In this online event, we ask information architect Abby Covert to share some strategies and tactics that could help us to pay closer attention to language choices we make."

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language  content  design  18f  contentstrategy  2017  informationarchitecture  abbycovert  information  webdev  webdesign  communication  vocabulary  misinformation  clarity  welcome  hospitality  audience  sfsh  mentalmodels  context  culturallyresponsivedesign  tone  nouns  verbs  wordchoice  duplicity  controlledvocabulary 
august 2017 by robertogreco
Jesse James Garrett: The Memphis Plenary
"the real action is in these last two areas, cognition and emotion. This, to my mind, is the manifest destiny for information architecture. We may not have fully recognized it before because the phrase "information architecture" puts the emphasis on the wrong thing. It's never been about information. It's always been about people: how they relate to that information, how that information makes them think, how it makes them feel, and how the structure of that information influences both things. This is huge, unexplored territory. ... Here's Michael Wesch quoting Marshall McLuhan again: "We shape our tools, and then our tools shape us.""
michaelwesch  via:preoccupations  informationarchitecture  usability  reference  web  design  experience  ux  trends  technique 
march 2009 by robertogreco
“Information architecture” « Adam Greenfield’s Speedbird
better defined as "…the existence of another, more all-encompassing way of working and making: a yet-un-named field that comprises the kind of systems-level thinking that architecture itself might be a subset of."
adamgreenfield  design  informationarchitecture  systems  gamechanging  designandtheelasticmind  definitions  future  architecture  making  work  ux 
may 2008 by robertogreco

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