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robertogreco : kathysierra   25

A note from Kathy Sierra | Jillian C. York
"We need EFF to do exactly what it’s doing. There is something I fear far more than an online world in which women are subjected to violent “wishful thinking” threats, doxxing, and harassment. I fear a world in which free speech is chipped away, piece by piece, by well-intended people. People like me, from 7 years ago, when I was in the midst of violations of my virtual — and real-life — safety and privacy. I was wrong, back then, for thinking the sorts of threats many of us now find quite common should not be not protected. They are, and they need to stay that way.

I’m beyond sad that we live in a world now where so many people exploit their freedom of speech for no purpose beyond cruelty and hate and lulz. Not as free expression or to “punch up” against a government or corporations or the powerful but simply to abuse the powerless — easy targets — for lulz. Too many people should never have been put in a position to have to give up so much to preserve freedom of speech. But thanks to social media, we are where we are now.

But I do think the EFF can help us support freedom of speech by helping us minimize the damage harassment “speech” (and the fear of it) is creating today. The path forward is not to seek to punish or restrict that speech but to help us craft strategies to reduce its impact. The EFF can help us protect our rights ourselves before that option is permanently taken from us.

Those who pose the greatest threat to freedom of speech in the west today are NOT those using it to rail against tyranny or the powerful, but those who — in very large numbers — are using it to relentlessly harass and abuse and bully and silence large groups of people. From a systems point of view, it makes sense that people who’ve been on the receiving end of endless attacks or watched friends and family suffer will inevitably feel there IS no other option but to create more restrictive speech laws. “Surely THIS is not protected speech!” they say. As I once said. I was so so so wrong. But I can empathize with others who feel this way. And it’s quite scary to imagine what will happen if the number of people who feel this way keeps scaling.

EFF can help us rethink our online communities and make the cultural shift necessary to get us off our current path. Because if we stay this course, and more and more people are subjected to the torrents of online (and spilling into real life) abuse, I can’t see how we WON’T end up with more laws against speech. If we don’t fix this, some form of law enforcement might. And we’re all screwed if that happens.

EFF can help us make that cultural shift. EFF can help us preserve freedom of speech by not glorifying those who push the boundaries. Support them, yes. Inadvertently glorify them, no. EFF can help us preserve freedom of speech by harshly criticizing those who exploit their freedom by using it to harass, abuse, bully, and ruin not the powerful, but the easy targets. EFF can help us by saying, “Hey, asshole, we will defend your right to be an asshole because it matters” and THEN adding, “but don’t you dare say you’re helping fight for freedom of speech because it’s people like you who are seriously fucking it up for the rest of us.”

We need to change the environment in a way that makes harassment far less easy and rewarding for the harassers, because we desperately need options — and we need to take action — before that choice is no longer available.

I’d love to see the EFF bring people together to help figure out a way forward. Whether its a weekend “idea-a-thon”, or a meeting, or an ongoing project, anything. And whatever you do, if you need another body volunteering, I’m here raising my hand."
kathysierra  weev  eff  freedom  freespeech  freedomofspeech  hate  harassment  2015  power  socialmedia  safety  privacy  abuse 
january 2015 by robertogreco
Context collapse, performance piety and civil inattention – the web concepts you need to understand in 2015 | Technology | The Guardian
"Civil inattention
In the 1950s, sociologist Erving Goffman described what happened to humans who live in cities. “When in a public place, one is supposed to keep one’s nose out of other people’s activity and go about one’s own business,” he wrote in The Presentation of Self in Everyday Life. “It is only when a woman drops a package, or when a fellow motorist gets stalled in the middle of the road, or when a baby left alone in a carriage begins to scream, that middle-class people feel it is all right to break down momentarily the walls which effectively insulate them.” Dara Ó Briain picked up this idea in a standup routine in which he dared people to get into a lift last, and then, instead of facing the door, turn and face the other occupants. It would be truly chilling.

Civil inattention happens all the time in everyday life, unless you’re the kind of a weirdo who joins in other people’s conversations on the train. But we haven’t got the grip of it in the “public squares” of the internet, like social media platforms and comment sections. No one knows who is really talking to whom, and – surprise! – a conversation between anything from two to 2,000 people can feel disorienting and cacophonous. There have been various attempts to combat it – Twitter’s “at sign”, Facebook’s name-tagging, threaded comments – but nothing has yet replicated the streamlined simplicity of real life, where we all just know there is NO TALKING AT THE URINAL.

Conservative neutrality
We live in a world ruled by algorithms: that’s how Netflix knows what you want to watch, how Amazon knows what you want to read and how the Waitrose website knows what biscuits to put in the “before you go” Gauntlet of Treats before you’re allowed to check out. The suggestion is that these algorithms are apolitical and objective, unlike humans, with their petty biases and ingrained prejudices. Unfortunately, as the early computer proverb had it, “garbage in, garbage out”. Any algorithm created in a society where many people are sexist, racist or homophobic won’t magically be free of those things.

Google’s autocomplete is a classic example: try typing “Women are ...” or “Asians are ...” and recoil from the glimpse into our collective subconscious. Christian Rudder’s book Dataclysm discusses how autocomplete might reaffirm prejudices, not merely reflect them: “It’s the site acting not as Big Brother, but as Older Brother, giving you mental cigarettes.” Remember this the next time a tech company plaintively insists that it doesn’t want to take a political stance: on the net, “neutral” often means “reinforces the status quo”.

Context collapse
The problem of communicating online is that, no matter what your intended audience is, your actual audience is everyone. The researchers Danah Boyd and Alice Marwick put it like this: “We may understand that the Twitter or Facebook audience is potentially limitless, but we often act as if it were bounded.”

So, that tasteless joke your best Facebook friend will definitely get? Not so funny when it ends up on a BuzzFeed round-up of The Year’s Biggest Bigots and you get fired. That dating profile where you described yourself as “like Casanova, only with a degree in computing”? Not so winsome when it lands you on Shit I’ve Seen On Tinder and no one believes that you were being sarcastic. On a more serious level, context collapse is behind some “trolling” prosecutions: is it really the role of the state to prosecute people for saying offensive, unpleasant things about news stories in front of other people who have freely chosen to be their friends on Facebook? I don’t think so.

What is happening here is that we are turning everyone into politicians (the horror). We are demanding that everyone should speak the same way, present the same face, in all situations, on pain of being called a hypocrite. But real life doesn’t work like this: you don’t talk the same way to your boss as you do to your boyfriend. (Unless your boss is your boyfriend, in which case I probably don’t need to give you any stern talks on the difficulties of negotiating tricky social situations.) To boil this down, 2015 needs to be the year we reclaim “being two-faced” and “talking behind people’s backs”. These are good things.

Performative piety
What’s Kony up to these days? Did anyone bring back our girls? Yes, surprisingly enough, the crimes of guerrilla groups in Uganda and Nigeria have not been avenged by hashtag activism. The internet is great for what feminists once called “consciousness raising” – after all, it’s a medium in which attention is a currency – but it is largely useless when it comes to the hard, unglamorous work of Actually Sorting Shit Out.

The internet encourages us all into performative piety. People spend time online not just chatting or arguing, but also playing the part of the person they want others to see them as. Anyone who has run a news organisation will tell you that some stories are shared like crazy on social media, but barely read. Leader columns in newspapers used to show the same pattern: research showed that people liked to read a paper with a leader column in it – they just didn’t actually want to read the column.

So, next time you’re online and everyone else seems to be acting like a cross between Mother Teresa and Angelina Jolie, relax. They might leave comments saying “WHAT ABOUT SYRIA?” but they have, in fact, clicked on a piece about a milk carton that looks like a penis. As ever, actions speak louder than words."
contextcollapse  2014  internet  socialmedia  communication  conservativeneutrality  algorithms  alicemarwick  kony  performativepiety  activism  performance  presentationofself  online  socialnetworking  privacy  audience  via:chromacolaure  civics  urban  urbanism  twitter  facebook  civilinattention  attention  discourse  ervinggoffman  daraóbriain  silence  inattention  kathysierra  helenlewis  serialpodcast 
january 2015 by robertogreco
Pixie Dust & The Mountain of Mediocrity (Kathy Sierra)
When marketing consultants who are considered the “thought leaders” and “experts” in gamification are speaking at conferences for parents, educators, health, and sustainable business practices, we are in trouble. Because as awesome as *games* are, the misapplication of operant conditioning to areas where we need more than simple reinforced behaviors can be devastating [...]

as fun-sounding as gamification is, we’re dealing with the most manipulative forms of behavioral psych

[from the original post: Have faith that flow alone (by balancing the challenge and their ability in a continuous progression...) is usually ALL the motivation you need for engagement.

Sure, you might need a little encouragement to get them started, but that is usually more about making it incredibly easy to get started, but then go deep, immediately.]

re: education
education  motivation  psychology  marketing  flows  socialengineering  gamemechanics  A_Return  gamification  kathysierra  via:Taryn 
july 2012 by robertogreco
The purpose of gamification - O'Reilly Radar [Quotes from a comment left by Kathy Sierra. The bookmark points to that comment.]
"Many of us find gamification not offensive to game *developers* but an insult to Actual Games. And, for some of us, an insult to actual people who are the targets of gamification efforts. Not denying that they can often *work* given that slot machines work, quite well, by employing many of the same underlying principles.

If gamification were merely *not that useful* from a long-term, sustainability perspective, many of us would not care. But it risks de-valuing some of the very thing we-society, educators, developers, designers, etc. -- actually care about. In the wrong context, gamification can cause a short-term sugar rush of engagement followed by a crash from which a company's "brand" may not fully recover. Not if they ever care to have sustained engagement based on ACTUAL value…

…read every word of Dan Pink's Drive…[and] for a REAL understanding of the difference between shallow and deep engagement, read "FLOW""
gamification  gaming  kathysierra  via:preoccupations  gabezicherman  motivation  danielpink  flow  sustainability  killmenow  mihalycsikszentmihalyi  intrinsicmotivation  extrinsicmotivation  falsepromises  dangeroustrends  2011 
may 2011 by robertogreco
dy/dan » Blog Archive » Teaching WCYDWT: Storytelling ["A recommendation: turn your learning into a story for somebody else."]
""Perplex them," one of my old high school math teachers advised me when I told him I was going into teaching. Perplexity isn't the same as confusion; rather, it's a very, very productive form of confusion. My favorite teachers and storytellers perplex me repeatedly throughout a lesson or movie.

How do you teach people to tell perplexing stories? Even harder question: how do you teach people to tell perplexing stories about math?

My fear is that this skill, more than most others in my practice, reduces to character traits that can't be taught. Storytelling requires empathy, an understanding of an audience's expectations, their current knowledge, and their prior experience. I don't know how you teach empathy. Perhaps it can only be modeled."

[Gotta read the whole thing and the comments, including Kathy Sierra's two cents.]
storytelling  teaching  perplexity  tcsnmy  narrative  learning  understanding  empathy  kathysierra  danmeyer 
june 2010 by robertogreco
dy/dan » Blog Archive » “F–k The Exposition”
"Treme's pilot, true to Simon's challenging aesthetic, dumps the viewer into an unfamiliar-but-compelling environment full of unfamiliar-but-compelling people and trusts that, because the whole thing is so damn compelling, you'll be back the next week to learn more.

Simon outsources the teacher's usual role as classroom expositor to the Internet while claiming for himself the role as classroom storyteller, turning the unknown into something challenging, enticing, and compelling.

Tell me that division of labor isn't ideal. Tell me you couldn't dedicate a career to that mission statement. Tell me you couldn't do it for social studies or science or even math."
davidimon  danmeyer  teaching  schools  internet  web  online  kathysierra  narrative  storytelling  creativity  writing  tcsnmy  context  google  treme 
april 2010 by robertogreco
Marketing, branding, education-ing « Learn Online
"Cathy Sierra planted that seed in my head back in Feb 2007 with her post Marketing should be education, education should be marketing. Ever since then I’ve been on the look out for a good marketeer who is ready or willing to talk about education. Next week I’m meeting with a marketing researcher which I hope will lead me to something interesting in terms of what marketing and education speak could do for one another."
marketing  branding  education  schools  kathysierra  tcsnmy  authenticity  focus  management  administration  leadership  mission  missionstatements  trust  substance  perception 
november 2008 by robertogreco
Will Work for Magic: Creativity and Play at SXSW (Global Moxie)
"Folks who work on own...grapple w/ work/life-balance...beat ourselves up for maintaining a lousy balance...answer is to stop trying to separate the two, coax work into play. Give yourself permission to screw around & explore."
creativity  janemcgonigal  kathysierra  motivation  play  productivity  psychology  sxsw  imagination  sideprojects  work  life  gamechanging  magic  jimcoudal 
march 2008 by robertogreco
IALA: What We Teach: Questioning the Conventional
"massive disconnect between how we teach math and science and how mathematicians and scientists work....NOT the logical, left-brain symbols associated with their work... fuzzier. Intuition. Visualization. Sensation. Anthropomorphizing. Metaphors."
math  science  teaching  work  howwework  schools  universities  colleges  learning  education  lcproject  convention  curiosity  alankay  danielpink  rogerschank  kathysierra  computers  programming  music  change  reform  curriculum  methods 
july 2007 by robertogreco
Creating Passionate Users: Is Twitter TOO good?
"1near-perfect example of the...intermittent variable reward, the key addictive element of slot machines 2strong "feeling of connectedness"...can trick the brain into thinking its having a meaningful social interaction3another...contribution to the problems of always-on multi-tasking"
twitter  continuouspartialattention  psychology  productivity  social  technology  communication  im  kathysierra 
march 2007 by robertogreco
Creating Passionate Users: Face-to-Face Trumps Twitter, Blogs, Podcasts, Video...
"we now have more far-flung friends--including people we've never met f2f--than ever before. We now have more people we want to connect with in the human world, often after years of electronic-only contact."
communication  conferences  online  twitter  social  interaction  sxsw  networks  people  f2f  kathysierra 
march 2007 by robertogreco
Creating Passionate Users: Don't ask employees to be passionate about the company!
"The simple 4-quesetion test to see if someone has a passion for their work:

* When was the last time you read a trade/professional journal or book related to your work? (can substitute "attended an industry conference or took a course")

* Name at least two of the key people in your field.

* If you had to, would you spend your own money to buy tools or other materials that would improve the quality of your work?

* If you did not do this for work, would you still do it (or something related to it) as a hobby?"
community  creativity  work  passion  people  practice  happiness  ideas  productivity  schools  administration  organizations  teaching  jobs  life  business  values  wisdom  culture  experience  fun  ethics  team  tips  kathysierra 
february 2007 by robertogreco
Creating Passionate Users: The Asymptotic Twitter Curve
"The brain scientists now tell us that becoming an expert is not a matter of being a prodigy, it's a matter of being able to focus."
time  management  focus  intelligence  work  distraction  twitter  online  internet  rss  socialsoftware  socialnetworks  social  software  web  networking  networks  technology  multitasking  continuouspartialattention  attention  blogs  email  etiquette  locative  stress  productivity  kathysierra 
december 2006 by robertogreco
Creating Passionate Users: Add graphics to your blog, book, or presentation
"This post is my first attempt to categorize the kinds of graphics I do here, and offer tips for creating visuals that tell the story better and faster than words."
charts  graphics  howto  illustration  images  infographics  visualization  presentations  tutorials  tips  drawing  diagrams  communication  kathysierra 
november 2006 by robertogreco
Creating Passionate Users: How to make something amazing, right now
"This blog and many others have talked about constraint-driven creativity a lot, but I wanted to emphasize again that it's not just about inspiring (or forcing) creativity, it's also about getting something done. How many of us keep planning to get around to writing that book... once we've got some free time? How many projects stay on the back burner forever because we just can't seem to make it happen?"
creativity  innovation  productivity  constraints  work  film  videogames  programming  coding  products  kathysierra 
october 2006 by robertogreco
Creating Passionate Users: Aerons and Air Hockey... dot com excess or essential tools?
"It's not the people I miss... it's being in an environment that makes me feel creative and energetic. I want a space that matches my enthusiasm."
business  design  space  work  productivity  kathysierra 
october 2006 by robertogreco
Creating Passionate Users: Crash course in learning theory
"So, as promised in an earlier post, here's a crash course on some of our favorite learning techniques gleaned from cognitive science, learning theory, neuroscience, psychology, and entertainment (including game design). Much of it is based around courses I designed and taught at UCLA Extension's New Media/Entertainment Studies department. This is the long version, and my next post will be just the bullet points with the pictures--as a kind of quick visual summary."
advice  attention  blogs  communication  collective  community  creativity  creative  e-learning  education  documentation  guides  howto  information  interaction  presentations  internet  knowledge  learning  psychology  reference  teaching  technology  tips  tools  tutorials  usability  web  visualization  kathysierra 
september 2006 by robertogreco
Creating Passionate Users: The myth of "keeping up"
"Do you have a stack of books, journals, manuals, articles, API docs, and blog printouts that you think you'll get to? That you think you need to read? Now, based on past experience, what are the odds you'll get to all of it? Half of it? Any of it?"
information  knowledge  learning  productivity  books  documentation  kathysierra 
april 2006 by robertogreco
Creating Passionate Users: Multitasking makes us stupid?
"But... most parents of teenagers already know that we have no frickin' idea how our kids manage to do what they do simultaneously. The key issue, though, is that while we now know they're better at it than we (the parents) are, they aren't half as good at it as they think they are."
productivity  psychology  work  children  teens  time  management  kathysierra 
march 2006 by robertogreco
Creating Passionate Users: John Seely Brown is hot
Quoting John Seeley Brown: "I’m very unpopular in certain circles for saying that we are all inveterate learners but when we go to school we get our passion for learning turned off. I keep hoping we can change schooling so as to amplify our innate passion for learning and that we can change the workscape into becoming a true learningscape."
culture  digital  education  learning  schools  schooling  homeschool  society  kathysierra  johnseelybrown 
march 2006 by robertogreco
Creating Passionate Users: Death by risk-aversion
"Risk-aversion is the single biggest innovation killer, and of course it's not just Microsoft that's been infected. Taking risks is... risky. But if not taking risks is even riskier, then WTF?"
business  life  learning  management  organizations  innovation  kathysierra 
january 2006 by robertogreco
Creating Passionate Users: Does college matter?
"When was the last time you honestly heard (and believed) an actual current college student claim that the true benefit of their formal college education is in learning to be a lifelong learner?"
colleges  universities  learning  education  children  schools  society  careers  work  schooling  life  kathysierra 
december 2005 by robertogreco
Creating Passionate Users: Most classroom learning sucks
"The problem with most corporate/adult learning programs is that they're just like school. And the problem with school is that it sucks. It works against the way the brain wants to learn."
learning  education  teaching  schools  children  kathysierra 
december 2005 by robertogreco

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