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Understanding Fair Labor Practices in a Networked Age - FairLabor [.pdf]
"Data & Society Research Institute

Understanding Fair Labor Practices in a Networked Age
by Tamara Kneese, Alex Rosenblat, and danah boyd

Data & Society Working Paper, October 8, 2014
Prepared for: Future of Work
Project supported by Open Society Foundations

Brief Description

"Internet-enabled technologies allow people to connect in unprecedented ways. Although everyday social practices are widespread and well known, these same tools are reconfiguring key aspects of work. Crowdsourcing and distributed labor technologies increasingly allow companies to outsource everything from mundane tasks(e.g., Amazon Mechanical Turk) to professional services (e.g., oDesk). Sharing economy – or peer economy – tools (e.g., Airbnb) allow people to barter goods or services or get paid for these exchanges outside of the dominant business framework. These services have enabled new forms of contract or freelance labor and reduced risk for companies; however, there is often an increase in risk for the associated laborers. At the same time, divisions between what constitutes work, hobby, and volunteerism get blurred,especially as many organizations rely on volunteer labor under the assumption that it’s mutually beneficial (e.g., blogs and journalistic enterprises that republish work or see the offer of a platform as valuable in and of itself). While all of these labor issues have unmediated precedents (e.g., free internships), technology magnifies the scale of these practices, minimizes the transactional friction, and increases the visibility of unpaid and freelance work. Collectively, this raises critical questions about what fair labor looks like in a networked world, where boundaries dissolve and existing mechanisms of labor protection do not address the varied work scenarios now available."

[via tweets by @ashedryden via @aredridel:

What does fair labor look like in world where existing mechanisms of labor protection aren’t enough? (v @brainwane)

“Union models don’t apply to many industries; worker protections have disappeared in sectors while protections haven’t emerged in others.”

Deleuze links the emergence of tech to controls that are less defined by structure, but as insidious as strict hierarchies in industrial era

This paper does a good job of drawing the line from hobby to unpaid labor for corporations; “feel good” peer economies, etc

“[the internet is] a feature of the cultural economy, an important unacknowledged source of value in advanced capitalist societies”

“As labor and production become increasingly immaterial, free labor becomes a central part of the digital economy.”

See: hungry advertising marketplaces masquerading as social networks, open source, etc

This free, unpaid labor sneaks in because we feel compensated for how it makes us *feel*, meanwhile others financially profit of our labor.

“At the heart of the technology industry, the incentive to work 80 hours a week is heightened by a sense of pleasure in work.”

“Work will no longer be a place, and home no longer an escape.” Sound familiar?

On Uber, TaskRabbit, etc: (paraphrased) “Employees make good money, receive full benefits. Micro-taskers the employees profit from don’t.”

As technologists who create, profit from, & make use of these new models of labor, we’re ethically obligated to understand its impact.

We’ve created an increasingly high population of underpaid, un- and underinsured, workers, expecting “happiness” to compensate them.

The dreams of technology-aided labor providing for a healthy society that can work less, is compensated fairly & equally are lost on us.

“Uber drivers in LA tell passengers that they enjoy the job in order to protect from receiving a low rating.” That’s coerced “happiness”.

When we’re looking at who is taking these “micro-tasking” jobs, they’re largely those that are un- or underemployed; high numbers of PoC

Not only are PoC facing discrimination in pay from the traditional labor market they’re being underpaid for piecemeal work to make ends meet ]
danahboyd  alexrosenblat  tamarakneese  2014  labor  work  uber  economics  crowdsourcing  airbnb  amazonmechanicalturk  taskrabbit  odesk  unions  rights  fordism  sharingeconomy  via:ariastewart  markets  compensation  internet  web  online  technology  happiness  coercion  exploitation  inequality 
october 2014 by robertogreco

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