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rtopitt : bad_practice   1

How to write a great error message — Medium
The 3 most important things when writing error messages

Don’t abuse alerts for upselling or showing superfluous information. People will stop reading the messages that are actually important.

Don’t just assume people know about the context of a message. They might toggle between apps and see your message days after it happened. Always include enough information for users to make sense of it.

Use a friendly, non-technical, non-threatening tone of voice.

TL;DR Write actionable error messages that laypeople can understand.*

*Not sure if they do? Show them to a non-technical person and ask them to explain it back to you.
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june 2016 by rtopitt

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